Security Information


Vinota is running on branded servers with multiple redundancy options. Vinota operates on a private cloud connecting USA(Multiple Locations), UK, Ireland, Germany, Singapore, Australia and Hong Kong.

All servers are powered by GIGA bit networks and secured by CISCO. We use the highest quality hardware for our servers and all our data runs on multiple SAS drives.

System security

We use firewalls and logical access control to protect our servers from unauthorised system access, allowing only trusted operations personnel to manage our systems. We also make sure to use strong configuration standards to harden our servers, and we keep them up-to-date with the latest security patches.

Application security

We support strong cryptography for communication over public networks, so that your Vinota Dashboard password, API secret, and contents of your communications may be protected in transit as set forth below.

Type of communicationSecure protocols usedOther protocols used
Between customers and Vinota APIsHTTPS, SMPP-over-SSL, SIPS, SMPP-over-IPsecSMPP, SIP, RTP
Vinota DashboardHTTPS_
Between Vinota and carriersVPN, HTTPS, SMPP-over-IPsec, ENUM-over-IPsecHTTP, SMPP, ENUM, SIP, RTP

In connection with the provision of our services, Vinota has secured direct relationships with telecommunications carriers and similar services providers around the globe. While many of our connections with these carriers are secure, some of these "last mile" connections are unencrypted. This is beyond our control and depends on the carrier, as some telecommunications providers have legacy infrastructure and do not currently support secure protocols. We opt for secured communication with carriers when available.

Vinota is committed to supplying a highly available platform and we do our best to minimize outages. Through use of a content delivery network, geographically redundant data centers, and redundancy within each data center, we ensure failovers exist at several levels to maximize uptime.

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